Managers Are Made, Not Born

Managers need to be train how to handle and motivate their subordinates.
Successful managers practice :

1. Understand and Negotiate the Right Management Contract
2. Be Yourself
3. Listen
4. Don't Badmouth One Group to Become Accepted by Another
5. Be a Role Model
6. Rely on Your Ability to Support, Not on Your Ability to Do
7. Give Up the Illusion of Changing Anyone Except Yourself
8. Blow Your Team's Horn, Not Your Own
9. Focus on Your Team's Strengths
10. Take Charge of Your Own Growth
11. Be Patient
12. Work on Your Emotional Intelligence
13. Tell the Truth
14. Don't Manage, Lead

Dimensions of emotional intelligence :

1. Self Awareness - knowing enough about our own internal triggers, hot buttons, personality weaknesses and strengths to talk about them openly and comfortably. Self Awareness is the cornerstone to developing emotional intelligence.
2. Self-Regulation - the ability to regulate and control one's own behavioral responses to situations and events.
3. Empathy - the ability to put yourself in someone else's shoes and see things as they might see them.
4. Empathy - the ability to put yourself in someone else's shoes and see things as they might see them.
5. Social Skill - being sensitive to human dynamics and the feelings of others in how we interact with them. Social skill is where emotionally intelligent leaders get to practice all of the preceding emotional intelligence skills.